Hand-Poured With Care • Beautiful Fragrance • Made For Moments Of Relaxation

Frequently Asked Questions

General Inquiries

What makes WickNMore special?
Every WickNMore candle is hand-poured by Shanta with care and love, with the goal of bringing warmth, fragrance, relaxation, and joy into your home.
WickNMore began in Shanta’s kitchen after she was laid off in 2021 and turned her lifelong love for candles into a new passion.
Shanta personally hand-pours every WickNMore candle, continuing the passion for candle making that began in her kitchen.
“Wick” represents where the journey began with candles, while “More” represents the future of massage lotion candles and other self-care products.

Ordering & Shipping

How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking details so you can follow your package until it arrives.
If you’re not satisfied with your order, please contact us as soon as possible. We’ll review your request and help with the available return options.
Please contact us as quickly as possible if you need to change or cancel an order. Once processing has started, changes may not always be possible.
If your candle arrives damaged, contact us with your order details and photos of the item. We’ll review the issue and help make it right.

Candle Care & Safety

How should I care for my WickNMore candle?
Trim the wick to about ¼ inch before each burn and allow the wax to melt evenly across the surface. Keep the candle away from drafts and never leave it burning unattended.
Tunneling can happen when a candle is not burned long enough for the wax to melt across the surface. Smoke may occur if the wick is too long, so trim it before each burn.
Once the candle is finished and completely cool, remove the remaining wax and wick base, then gently clean the jar with warm soapy water before reusing it.
Keep burning candles out of reach of pets and place them on a stable surface where they cannot be knocked over. Never leave a lit candle unattended.

Hand-Poured Candles For Your Warm Moments

From my kitchen to your home: hand-poured candles bringing warmth, fragrance, relaxation, and joy.

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